Service desk

One centralized help desk that assumes responsibility for addressing your issues.

KnoTra Global Service Desk/Help Desk is a comprehensive IT support solution that furnishes business establishments with round-the-clock support through multiple channels. We offer a cost-effective and result-driven approach to managing IT support, delivering faster response time, and improving customer experience.

Our dedicated support team is available via phone, email, Self-Service, and chat to assist you with any issues that may arise, and we are committed to swiftly and effectively resolving your problems. Our certified technology experts possess extensive knowledge and experience with a wide range of vendor products and are committed to finding solutions to any challenges you may face. In the rare event that a problem cannot be immediately resolved, we take full ownership of the issue and work directly with the vendors to find a resolution that gets your systems back online and your employees back to work. Our unyielding dedication to your satisfaction means that we will not rest until your systems are functioning optimally.